Terms

Last updated: 11 November 2026

These terms apply when you use this website, order from Potaffle or message us. Potaffle is a trade name of حمدان فلاح للبطاطا و الوافل, Rainbow Street, near Falafel Al-Quds Restaurant, Shukri Sha'asha'a Street, Amman 11180, Jordan ("Potaffle", "we", "us"). By using the website or ordering from us, you agree to these terms.

The website

This website tells you about our food, our shop and how to reach us. You may use it for your own personal, non-commercial purposes. Please do not misuse it, try to break it or copy it.

Menu and prices

Prices are in Jordanian dinars (JD). The prices on this website are for the basic item, for example fries with one sauce or a waffle with sugar. Toppings and extra sauces cost more. Products, prices and opening hours may change, and an item may sometimes be sold out.

Orders and payment

• You can order at the counter or through our ordering page when it is available in the shop.
• Orders placed through the ordering page are confirmed by our staff at the counter before we start preparing them.
• We accept the payment methods shown at the counter.
• If a price shown on a screen is different from the price at the counter, the counter price applies.

Loyalty points

If you give us your phone number when you order, you can collect loyalty points and use them for rewards under the rules shown in our shop. Fries earn 1 point and waffles earn 2 points. Free fries cost 10 points, and a free waffle costs 20 points. Points are linked to the phone number you give when you order. Points have no cash value, cannot be exchanged for money and cannot be transferred to another phone number. We may change or end the loyalty programme; points you have already earned will be honoured under the rules in force when you use them, unless the programme ends.

Allergens and dietary information

Everything on our menu is vegetarian and made without eggs. Our products do contain other common allergens, such as wheat (gluten) and milk, and some toppings may contain nuts or soy. Everything is prepared in the same kitchen, so we cannot guarantee that any item is free from traces of an allergen. If you have an allergy, please tell our staff before you order.

Messages

If you give us your phone number, we may send you WhatsApp messages about your order (your receipt, and a message when your order is ready). You can ask us to stop at any time. When you message us on WhatsApp, Instagram or Messenger, the rules of those platforms also apply.

Our name and content

The Potaffle name, logo, the names of our sauces, our photos and the text on this website belong to us. Please do not use them without our permission.

Liability

We take care that the information on this website is correct, but it is provided as it is, and it may sometimes be out of date. As far as the law allows, we are not liable for indirect losses arising from the use of this website. Nothing in these terms limits any rights you have under Jordanian law.

Governing law

These terms are governed by the laws of the Hashemite Kingdom of Jordan. Any dispute falls under the jurisdiction of the courts of Amman.

Changes

We may update these terms. The version on this page, with the date at the top, is the one that applies.

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